Frequently Asked Questions

Standard shipping takes 5-7 business days, Expedited shipping takes 2-3 business days, and Overnight shipping is available for next-day delivery. All orders are processed within 1-2 business days.

Yes! We offer free standard shipping on all orders over $50 within the continental United States.

We offer a 30-day return policy. Items must be in their original condition with tags attached. Please visit our Return Policy page for full details.

Once your order ships, you'll receive an email with tracking information. You can also log into your account and check the order status under "My Orders."

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Stripe.

Orders can be modified or cancelled within 1 hour of placement. After that, the order enters processing and cannot be changed. Please contact us immediately at info@giftdepot.com if you need to make changes.

Currently, we only ship within the United States. We are working on expanding our shipping to international destinations. Please check back for updates.

You can reach our customer support team by email at info@giftdepot.com, by phone at (414) 763-4138, or through our Contact page. We respond within 24 hours on business days.

Yes! All our toys and plush items meet US safety standards and are CPSC compliant. Each product listing includes age recommendations. Always check the recommended age range before purchasing for young children.

Gift wrapping is coming soon! In the meantime, all our products are carefully packaged to ensure they arrive in perfect condition for gifting.